Troubleshooting Common Issues

Missed Train/Connection

- Trains every 15-20 minutes - Check alternative routes - Allow buffer time - Staff speak English at major stations

Forgotten Tickets

- Show email confirmation - Ticket office can reprint - Photo on phone sometimes accepted - Don't panic—solutions exist

Arriving Late

- Timed entry flexible (±30 minutes) - Inform ticket office - Later slots sometimes available - Consider garden visit first

Large Luggage

- Not allowed in palace - Station lockers available - Hotel storage recommended - Day trip better than checkout day