Comprehensive Accessibility Guide for Physical Disabilities

Getting Started with Accessibility Services

Priority Access Card Available at Guest Relations for guests who: - Cannot stand for extended periods - Have mobility impairments - Use wheelchairs or mobility aids - Have temporary injuries

Disability Access Service (DAS) A more comprehensive service for guests who cannot wait in conventional queues due to: - Autism or cognitive disabilities - PTSD or anxiety disorders - Physical disabilities - Other medical conditions

Registration Process: 1. Visit City Hall (Disneyland Park) or Studio Services (Walt Disney Studios) 2. Bring identification and any medical documentation 3. Photo will be taken for the system 4. Valid for length of stay (up to 14 days) 5. Covers up to 6 people in your party

Mobility Equipment and Services

Wheelchair Rental - Manual wheelchairs: €25/day - Available at park entrances - First-come, first-served - Limited supply - arrive early - Can transfer between parks

Electric Convenience Vehicles (ECVs) - €50/day plus €200 deposit - Must reserve in advance - Charging stations available - Rain covers provided - Training offered

Personal Mobility Devices - All personal wheelchairs welcome - Power chairs permitted - Segways not allowed in parks - Service animals permitted - Mobility scooters allowed

Attraction Accessibility Details

Green Classification (Fully Accessible) Stay in your wheelchair throughout: - Disneyland Railroad (Main St. & Discoveryland stations) - Pirates of the Caribbean - Phantom Manor - "it's a small world" - Buzz Lightyear Laser Blast - Mickey's PhilharMagic - Ratatouille: The Adventure - Spider-Man W.E.B. Adventure

Orange Classification (Transfer Required) Must transfer from wheelchair to ride: - Peter Pan's Flight - Dumbo the Flying Elephant - Space Mountain - Big Thunder Mountain - Tower of Terror - Most carnival-style rides

Red Classification (Not Accessible) Cannot accommodate wheelchairs: - Swiss Family Treehouse - Adventure Isle caves - Some playground areas

Accessible Facilities

Restrooms - Companion restrooms in every land - Marked on park maps with symbols - Automatic doors at most locations - Emergency call buttons - Adult changing facilities at First Aid

Dining - All restaurants wheelchair accessible - Moveable tables available - Accessible seating areas - Lower counters at quick service - Braille menus available on request

Shopping - Wide aisles in major shops - Assistance available - Lower checkout counters - Online shopping for hotel delivery

Parking and Transportation

Disabled Parking - Free with valid badge - Located near entrances - Shuttle to entrance available - Extra-wide spaces - No advance booking needed

Hotel Transportation - All buses wheelchair accessible - Ramps or lifts on all vehicles - Priority boarding - Dedicated spaces - Frequent service