Experience Design Principles

Personalization at Scale

Technology enables customization: - AI-powered recommendation engines - Real-time experience modification - Personal preference tracking - Dynamic pricing optimization

Authenticity Versus Performance

The constant tension in experience design: - Staged authenticity concerns - Local participation importance - Cultural commodification risks - Balancing access with preservation

Memory Creation

Successful experiences share characteristics: - Sensory engagement (all five senses) - Personal participation required - Story potential for sharing - Tangible takeaways (skills, products) - Emotional resonance