Robotics in Tourism

Service Robots

Early adoption varies by culture:

Current Deployments - Concierge robots in hotels - Cleaning robots widespread - Delivery robots testing - Security patrol robots

Guest Reactions Hotel manager in Cannes: "We introduced a robot concierge as novelty. Guests photographed it constantly but asked humans for actual help. It's now an expensive photo opportunity."

Process Automation

Back-Office Robotics - Robotic process automation (RPA) - Invoice processing - Booking reconciliation - Report generation