Accessibility Leadership
Lille sets the standard for inclusive markets:
Physical Accessibility
- Level surfaces throughout markets
- Wide aisles (minimum 1.5m)
- Accessible viewing platforms
- Reserved spaces at performances
- Heated rest areas with accessible toilets
Sensory Considerations
- Quiet hours: Tuesday/Thursday mornings
- Sensory maps available
- Noise-reducing headphones loan
- Calm zones marked clearly
- Visual schedules for activities
Communication Access
- Multi-language signage (French, English, Dutch, Arabic)
- Pictogram guides available
- Video remote interpreting service
- Easy-read market guides
- Staff disability awareness training