A Closed Garden's Blooming
The ecosystem that grew around Minitel was remarkably sophisticated. Major newspapers like Le Monde and Libération offered digital editions. Banks developed secure transaction systems. Retailers created early e-commerce platforms. The SNCF railway company's reservation system became one of the most-used services, processing millions of bookings annually.
But it was the entrepreneurial services that truly showcased Minitel's potential. Students could check university exam results. Farmers accessed weather forecasts and commodity prices. Lonely hearts found romance (or at least conversation) on the messageries. By the mid-1980s, some entrepreneurs were earning millions from Minitel services—France had created its first digital millionaires.
The social impact was equally profound. Minitel normalized the idea of accessing services through a screen and keyboard. It introduced concepts like user accounts, passwords, and online personas to mainstream France. The anonymity of Minitel Rose services sparked early debates about digital identity and online behavior that presaged later internet controversies.